Refund Policy

Free trial

The 7-day free trial doesn't require a card, so you're never charged for it.

Cancelling your subscription

• You can cancel at any time from your dashboard or by emailing us.
• After you cancel, you keep access until the end of the month you've already paid for.
• You won't be charged again after cancelling.

Refunds

Subscriptions are billed monthly in advance, and we don't usually refund part of a month. We will refund you if:

• you were charged by mistake, for example a duplicate charge or a charge after you cancelled; or
• the service had a major failure, or you're otherwise entitled to a refund under the Australian Consumer Law.

Approved refunds go back to the original payment method, usually within 5–10 business days.

How to ask for a refund

Email info@uddoktahut.com from the email address on your account, with your store name and the charge you're asking about. We'll reply within 5 business days.

Purchases from stores on UddoktaHut

If you bought something from a store that runs on UddoktaHut, that store is the seller. Please contact the store directly about returns and refunds for your order.